Work through the steps below before reaching out for support.
HUD is not visible#
- Confirm the resource is running: type
ensure JM-SimpleHUDin the server console and check for errors. - Make sure
Config.Enabledistrueinconfig.lua. - If you have toggled the HUD off in-game, use
/simplehudto turn it back on. - Check that
Config.HideWhenHudHiddenis not hiding the HUD — open the pause map to rule out cinematic/radar-hidden state. - Look for JavaScript errors in the FiveM client console (F8) related to
app.jsorindex.html.
Postal code is not showing or is wrong#
- Check the server console for a message from
[jm_simplehud]about loading postals. If it reports 0 postals loaded, thedata/postals.jsonfile may be missing or malformed. - Confirm your postal file uses
code,x, andyfields (or wraps the array under apostalskey). - If postals update slowly in fast-moving vehicles, lower
Config.PostalUpdateMs(e.g.500) or increaseConfig.PostalSearchRingsto scan more grid cells.
Street, area, or county is incorrect#
- Street and zone data come directly from the GTA V map. Custom map additions may produce zone codes not recognised by the resource.
- If a location is showing the wrong county, add or remove the relevant zone short code from
Config.Counties.BlaineZonesinconfig.lua.
HUD overlaps the minimap#
- Ensure
Config.AnchorToMinimapistrue. When enabled, the HUD automatically repositions above the minimap. - Fine-tune the gap with
Config.MinimapMarginXandConfig.MinimapMarginY. - If your server uses a custom minimap size or position, disable
Config.AnchorToMinimapand setConfig.Positionmanually.
Near label is not appearing#
- Confirm
Config.Near.Enabledistrue. - Check that the player is within
Config.Near.Radiusgame units of a location defined inConfig.Near.Locations. - Increase the radius or add the relevant location to the list if needed.
Getting support#
When contacting support through your Tebex product page or ticket system, please include:
- Your FiveM server artifact version.
- Any console errors (server and client F8 console).
- A brief description of what you expected versus what happened.